Forum Discussion
userhtx
Sep 04, 2018Copper Contributor
Connected Accounts, sending a reply or sends as the connected account the email stopped working
Issue. Using Connected Accounts, sending a reply or sends as the connected account the email stopped working several days ago. Inbound email to the connected account arrives without issue Below s...
userhtx
Sep 05, 2018Copper Contributor
I read the memo. It says the functionality would continue to be supported until Oct 31.
I am a customer that has used the connected account functionality for 5+ years.
The feature has worked without issue for this entire period. Since last week the send as does not work. I have multiple users down.
If the date is Oct 31 then they should not be disabling the the only real function prior to that date. At this point it only receives email. That can be accomplished by just forwarding from each connected account. The material feature is the ability to rely as the connected account and to auto-populate the from field on a reply. What microsoft has done here is turn off a feature without giving the user community an opportunity to adjust.
Adrian Long
Sep 07, 2018Copper Contributor
Agreed. This needs to be fixed. I can't respond to my employer and other co-workers. But for some reason, they are not experiencing the same issue.