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Onedrive status icon folder stuck on Sync Pending in file explorer
Onedrive status icon folder stuck on Sync Pending in file explorer.
Tried to delete hidden temp files but icon doesn't change.
Any advice? Is this a know bug?
I am no tech person and this is my first post, but i did the following and it worked immediately.
In the folder i was not able to change, the status indicated a small man icon next to the sync icon.
This man icon indicates that a folder is being shared with another person.
If the folder you are trying to change has this man icon
1. Right click on the folder and click share under the one drive section
2. click the three horizontal dots on the top right corner
3. click manage access
4. without removing your access, remove access to everyone including the link.
5. exit that box and try renaming the folder.
This process, as mentioned immediately worked for me.
Let us know how you go.
I have the very same folder sync issues. I am only using the folders by myself, so there isn't any sharing issue with others.
What helped me was just changing folder names and change them back again. The key is that you need to be patient.
So what I did:
- Change the folder name for the folder with sync errors. I just added a number after the folder name.
- OneDrive will sync the folder name and the sync status will be correct again.
- Wait for a day (maybe you are able to wait less, but this is what I did).
- Change the folder name back again to the original name.
- OneDrive will sync the folder name and the sync status will be correct again.
If you change the folder name and after a minute change the folder name back again to the original name, the sync errors will occur again.
Hope this will help you (and others) too!
soepah your solution works, but only if there are no sub folders that are also stuck on the sync icon. If you have sub folders, you have to change their names first, then the parent folder. And if you have a whole structure of sub folders (as I did) you're screwed. You'll be facing a mega project of renaming hundreds of folders!
- KevinVdh
First I had to disable "Hide protected operating System files" and delete all the un-synced temp files (most started with "~") per the instructions from jaymzwood
That fixed the sync status of most of the folders, but there were still a few stragglers that had this issue--but no hidden temp files.
Then I followed soepah method to rename those folders and wait 5-10 seconds for the icon to turn green, then rename them back. The icon would turn back to sync, but change to green again within a few seconds.
All the folders are green now--yay! And MS still hasn't fixed this bug as of April 2021--boo!Jon Larson I also have this issue happening to me in the last day and can not gain any solution from the above forum.
Just wondering where to go next ? Has anyone any idea ?
- Stop -> start the sync !
Check the files that are failing! Try renaming or moving them! Then stop / start sync!
Adam- No files are failing, all files are synced, the folder is stuck on pending sync.
- No errors shown? For how long have it been stuck?
Tried stopping the sync?
I'm having this problem as well, on two different computers, two different OneDrive accounts.
I've seen on other PCs also.
It's unfortunately, a pretty widespread problem, looks like to me.
Sometimes I have a bit of success disabling and renabling "Always keep on this device" for the offending folder. Or enable and disable "Free up space."
But some of them just don't go away until I rename the folder, make a new one and drag everything into it. (Sometimes we're talking about a thousand files, so it would be nice if MS could fix this.)
Have the same problem. Normal explorer shows all files synced. When trying to open document from file explorer nothing appears in Word. When I try opening up file from within Word that explorer shows the same folders as pending synchronization and I get an error message about file not found. The the strange thing is that the file now places itself in the recently opened list in word, and when I click on that link the file opens up normally.
Summary: I can't open files from explorer, get an error message when trying to open from within Word explorer, but can finally open document from recently opened files after trying to open the file from within Word explorer.... KevinVdhI had the same issue and what I had to do to resolve it is
1) Login to https://portal.office.com and go to one drive.
2) On the left select "Shared"
3) On the top of the middle frame select "Shared by You"
At this point I had a handful of files so I clicked on the 3 dots, clicked manage access and stopped sharing all of them.
The issue was resolved for me at this point once I paused and started the sync on the local OneDrive.
Hope this helps!
Thomas.
- I have the same problem, but none of these solutions worked. I have no shared files in the folder, no hidden files, no temporary files. Yet the folder still shows that OneDrive is syncing. I've read this might be related to Microsoft Office files (which I DO have in the folder), but I don't see anyway to fix it.
I'm a heavy OneDrive user and this issue happens when I delete and move too many large files at the same time. It happens every quarter when I start moving files from one of my OneDrive accounts to my other corporate One Drive account.
I normally delete and change the file names to correct it. This time, however, I was changing too many GB with OneDrive at the same time at the sync issues are happening at the main folder level and I don't want to use "Disable file on demand" because I have too many GB purposely not on my computer. But given that I can only change the file name online (I can't change the file folders on my computer), this may be the only way. I'll post what happens ...
- It worked. I just restarted my computer, changed the folder names on my computer (or the online version and restart) and they are all syncing properly. I'll now change the file names back. But thank fully I didn't have to download the files that I don't want to download!
