Forum Discussion
Onedrive status icon folder stuck on Sync Pending in file explorer
I have the very same folder sync issues. I am only using the folders by myself, so there isn't any sharing issue with others.
What helped me was just changing folder names and change them back again. The key is that you need to be patient.
So what I did:
- Change the folder name for the folder with sync errors. I just added a number after the folder name.
- OneDrive will sync the folder name and the sync status will be correct again.
- Wait for a day (maybe you are able to wait less, but this is what I did).
- Change the folder name back again to the original name.
- OneDrive will sync the folder name and the sync status will be correct again.
If you change the folder name and after a minute change the folder name back again to the original name, the sync errors will occur again.
Hope this will help you (and others) too!
I never have found a solution this, only a workaround. As others have mentioned...
- Create a new folder
- Move all the files to the new folder
- Delete the one that won't sync
This usually works for me, though sometimes it takes quite a while for those folders with tons of files. Sometimes, I can't delete or rename the old folder for a few days. But I've occasionally been successful removing it in the web interface when I couldn't do it in Windows.
aharown Thanks. I tried multiple things: doing client reset, resyncing, deleting folder and copying again etc.—it simply never work correctly. After this testing I decided not to use OneDrive, it's simply unreliable for its main task—syncing files. Because the issue not only in icons cache or something like that, but it's real wrong sync status of files. Also, I tried to install OneDrive on macOS Virtual Machine, to test there, and there after adding on-premise server it simply crashes somewhere at login stage, I checked crashlogs. It's so strange that in 2021 Microsoft still can't implement reliable software... it's not working on both main OSes.
- I only see sync problems once in a while... though I use OneDrive quite heavily. I did have a Word doc I was collaborating with a coworker on go suddenly half blank the other day. The versioning feature allowed me to recover the sections that had mysteriously disappeared, but it was a heart stopper for a while there.
The occasional sync failure is disappointing, but for me the system is reliable about 98% of the time.
