Forum Discussion
Onedrive status icon folder stuck on Sync Pending in file explorer
I never have found a solution this, only a workaround. As others have mentioned...
- Create a new folder
- Move all the files to the new folder
- Delete the one that won't sync
This usually works for me, though sometimes it takes quite a while for those folders with tons of files. Sometimes, I can't delete or rename the old folder for a few days. But I've occasionally been successful removing it in the web interface when I couldn't do it in Windows.
- m_emelchenkovOct 04, 2021Copper Contributor
aharown Thanks. I tried multiple things: doing client reset, resyncing, deleting folder and copying again etc.—it simply never work correctly. After this testing I decided not to use OneDrive, it's simply unreliable for its main task—syncing files. Because the issue not only in icons cache or something like that, but it's real wrong sync status of files. Also, I tried to install OneDrive on macOS Virtual Machine, to test there, and there after adding on-premise server it simply crashes somewhere at login stage, I checked crashlogs. It's so strange that in 2021 Microsoft still can't implement reliable software... it's not working on both main OSes.
- aharownOct 04, 2021Copper ContributorI only see sync problems once in a while... though I use OneDrive quite heavily. I did have a Word doc I was collaborating with a coworker on go suddenly half blank the other day. The versioning feature allowed me to recover the sections that had mysteriously disappeared, but it was a heart stopper for a while there.
The occasional sync failure is disappointing, but for me the system is reliable about 98% of the time.- m_emelchenkovOct 04, 2021Copper Contributor
Thanks for sharing your experience. I did not have an experience with collaborative editing of Word documents, so can't say anything about it. But for me it's important to sync hundreds of gigabytes of text and binary data, and especially using "Files On-Demand" feature. Because there are tons of selective sync software but unfortunately no reliable working software with "Files On-Demand" feature (and on macOS too).