Forum Discussion
OneDrive Issues
Storage Issue, Try resetting OneDrive, checking sync status, and ensuring local disk space is available.
Since your OneDrive shows sufficient storage on the web but not on your laptop, the issue could be related to local syncing or local storage limits on your laptop. Ensure that your local disk has enough space for the OneDrive sync to complete. You mentioned trying to reset OneDrive, but there might still be residual configuration issues. Ensure you're not trying to upload files that are too large, OneDrive has a limit of 100 GB per file. Sometimes, third-party software (like security software or firewalls) can interfere with syncing. Disable or temporarily uninstall third-party security software to see if it resolves the issue. In the end Check for Office Updates.
Duplicate Charge, Request a refund through your Microsoft Account page.
Go to Microsoft Account, Log into your Microsoft account where the payment was processed. In your account in Services & Subscriptions. You’ll see a list of your subscriptions and orders. If you see the duplicate charge, select the subscription in question, then look for an option to request a refund.
I hope this helps you resolve both issues!