support
3 TopicsOneDrive Issues
The OneDrive on my laptop isn't allowing me to upload any files as it is saying I don't have any storage available, but when I open OneDrive on the browser, it shows more than sufficient storage as I pay the subscription fee. Is there any reason as to why this is happening? I have contacted Microsoft support, which have been no help at all, giving solutions to problems which is not the issue I'm experiencing. The Microsoft support page is no help at all and trying to raise a support ticket is more or less impossible as the website keeps blocking the request. Now bear in mind i have went again and paid the subscription fee now for a second time to see if this fixed the problem, and no luck, took the money and no difference. I have uninstalled OneDrive from my laptop, I have reset the onedrive, i have tried all imaginable tasks, with no help from Microsoft Support. Does anyone have any solutions to this? Also, would anyone know how to get in contact to get the refund for the duplicate subscription fee?150Views3likes1CommentOnedrive Storage useage randomly exceeding 30GB
Good Morning all, first post in this community! I have wierd Onedrive isue that has started this morning. My email inbox is unable to receive anymore emails due to storage capacity is full in Onedrive. I have check email storage and this is well below the 15gb allowance that i have. After searching the internet of common solutions, I am unable to see what is causing the huge amount of data to fill this drive. i have checked the two PC's that I have my MS account associated with and these are both well below the 5gb limit. I have put a screen shot below, there is no link that shows "see whats taking up space" which i have seen on older posts. I am baffled to see whats causing this issue, any help would be grately appreciated.1.5KViews0likes2CommentsImpossible to get support for OneDrive for Android
Dear Microsoft OneDrive Team It seems impossible to get reactive hands on support for OneDrive for Android App. You cannot open a support ticket via the support web pages specificially for the Android App as there is no category. The "report a problem" feature in the Android app is not helpful as no one can contact you and you cannot leave contact data You cannot upload Videos or Screenshots other than the one automatically taken but this does not show the issue. How can we solve this?Solved1.9KViews0likes3Comments