Error msg "you can't access this content thru viva learning. please contact your administrator"
Hi All, Need seeks for help. User are not able to open the customized learning module content with error msg as below. (Permission has been added to the user in Viva Learning) What are the possible rootcause and how to fix it? Thanks
Office 2016 Product Key Redeemed But License Not Showing in Account
Hello, I purchased Office 2016 and I'm facing an unusual issue with my product key activation. **The Problem:** When I try to activate Office 2016 with my product key, the system tells me the key was redeemed by the email address c****email address removed for privacy reasons. I have access to this email account, so I tried logging into office.com to check, but surprisingly there is NO Office license associated with this account. **What I've Done:** 1. I contacted Microsoft support. The first agent confirmed no Office was linked to that email address. 2. After a few minutes, the same agent then confirmed that the product key WAS indeed activated on that email account - but they said they couldn't help much because Office 2016 is already end-of-life. 3. When I try to sign into Office apps (Word, Excel, etc.) with that email, it says the account has no Office license. 4. However, when I use the product key, it says it's been redeemed on that email account. **The Contradiction:** There's a clear disconnect: the product key system says it's redeemed on my email, but the Office account management system says there's no license on that same email. **My Question:** How can I proceed to use my Office 2016 license? Is there a way to recover or re-link the license, or migrate it despite Office 2016 being end-of-life? Thank you for any guidance.
Announcing the retirement for Office Online Server
What’s changing? Microsoft is announcing the end of support and retirement for Office Online Server effective December 31, 2026. After this date, Office Online Server will no longer receive security updates, bug fixes, or technical support from Microsoft. This change is part of our ongoing commitment to modernizing productivity experiences and focusing on cloud-first solutions. To help stay secure and compliant, begin planning now to move to supported options, such as Microsoft 365. What does end of support mean? No more security updates. Systems running Office Online Server may be vulnerable to the evolving threat landscape. No bug fixes or technical support. Potential compliance risks. Unsupported software may put regulated organizations at risk of non-compliance. Why is this happening? Office Online Server was designed to provide browser-based versions of Word, Excel, PowerPoint, and OneNote for on-premises environments. As organizations have adopted Microsoft 365, Microsoft is focusing its browser-based Office app investments on Office for the Web to deliver secure, collaborative, and feature-rich experiences through Microsoft 365. What is the alternative for Office Online Server? If your organization relies on Office Online Server for browser-based document editing and collaboration, our recommended path is to transition to Microsoft 365, which includes cloud-powered versions of Word, Excel, PowerPoint, and OneNote. Microsoft 365 offers: Real-time collaboration and sharing. Automatic updates and ongoing support. Enhanced security and compliance features. Integration with Microsoft Teams, Outlook, SharePoint Online, and OneDrive for Business. Access to Microsoft 365 Copilot for AI-powered productivity. Learn more about Microsoft 365. And for organizations with 150+ licenses, consider engaging Microsoft FastTrack to support your planning and migration to Microsoft 365. For organizations using SharePoint Server Subscription Edition or Exchange Server Subscription Edition, Microsoft 365 Apps for Enterprise and Office LTSC 2024 remain supported desktop clients for viewing and editing documents hosted on those servers. If your organization uses Office Online Server to host Excel workbooks in Power BI Report Server, that functionality will no longer be supported. Alternatives include viewing workbooks in the Excel desktop application or migrating to the Power BI service. Prepare to make your move Support for Office Online Server ends December 31, 2026. Continuing to use it after this date may expose your organization to security, compliance, and productivity risks. We therefore strongly encourage all customers to begin planning their transition to supported solutions today. Microsoft is committed to helping you prepare. Use the resources below to help you get started: Explore Microsoft 365 offerings for modern, cloud-powered collaboration. Engage your Microsoft account team and Microsoft FastTrack (150+ seats) for migration planning. See the instructions for how to disconnect Office Online Server from a SharePoint Server farm. Thank you for being a Microsoft customer!
Some users not able to add personal dashboard card
We are getting feedback that some users are not able to add the personal quick links card in the dashboard. I have gone through it with one of the users where they click the customize button, add the card, add a link and save it. But when they go back to the dashboard it is no longer there. We have tried it in the dashboard in teams and in the browser, we have tried to do a hard refresh but it is gone. Also when they go to customize the dashboard again it is gone and they can try to add it again (still not working). This happens for some users, while other users have no problems adding the card. Any suggestions how to fix this?
