Application Developer Agreement v8.10 is missing from the list of agreements in Partner Center
Hello, I received a message from Microsoft regarding the need to accept changes to the "Application Developer Agreement." However, when I go to my Partner Center under the Agreements section, I do not see the updated Application Developer Agreement version 8.10: https://partner.microsoft.com/en-us/dashboard/account/v3/settings/agreements Could you please advise how I can sign the updated agreement? The email address provided in the message has not responded to my inquiries. Thank you in advance for your help.
Shopify Campaign Buy X Get Y fullfillment.
Hi, I understand from an article that campaign articles Buy X Get Y (campaign items) in Shopify must currently be fulfilled manually. But I’m wondering if anyone has found a workaround for this limitation. Specifically: - Is it possible to adjust the Shopify Connector so that the fulfillment process can be automated? - Alternatively, can we fulfill the order in Business Central and then have that fulfillment successfully sync back to Shopify? Here’s what I’ve found so far: - There is a synchronization function in Business Central: Sync Shipments to Shopify. - The Sales Shipment Line (Table 111) in BC has a row number that matches with the Shopify Order Line (Table 30119). - However, the Shopify Fulfillment Order Line (Table 30144) does not have a row number that links back to the Shopify Order Line (30119). This creates a problem: If the order contains both “normal” items and campaign items, then the normal items are fulfilled as expected. But the campaign items are ignored during the fulfillment process, because of the Shopify Product IDs and Variant IDs are identical. Has anyone found a way to handle this? Maybe through a modification of the connector? Or another method to make sure campaign items also get fulfilled automatically when syncing shipments from BC to Shopify? Any tips, experiences, or suggestions would be greatly appreciated!Ongoing Issue with Employment Verification in Microsoft Partner Program
Hello I am experiencing a persistent issue with the Employment Verification process in the Microsoft Partner and Reseller programs. When attempting to resolve the issue by clicking “Fix Now” after a rejected verification, I am continuously redirected back to the Identity Verification step. Even after completing the identity verification, I am sent back to Employment Verification, only to be rejected again. This creates a loop, and every time I click “Fix Now,” I am not given the option to upload any documents, but instead, I am redirected to the previous step, making it impossible to proceed. This issue has been ongoing for 50 days, and I have contacted Microsoft Support many times. Unfortunately, I continue to receive the same generic responses, asking for the same documents to be uploaded. After submitting them, there is no further follow-up, and the issue remains unresolved. It seems as though I am receiving automated responses without any real resolution. What adds to the frustration is the contradiction in the process: The exact same documents I submitted for Developer Verification, which were successfully processed and authorized, are being rejected for the Partner and Reseller programs, despite being identical in every way. Given the significant impact this issue is having on my business, I am reaching out to the community for assistance. Has anyone else encountered a similar problem, or is there any guidance on how to resolve this? Any insights or advice would be greatly appreciated. Thank you for your time and support.
Employment Verification Stuck – Need Help
My Partner Center account keeps getting stuck at the Employment Verification step. Account type: Company Verification status: Rejected at Employment Verification I have already submitted all required documents (business registration, domain invoice, ID proof). My company name matches across Partner Center, domain invoice, and WHOIS (privacy disabled). Email and identity verification were completed successfully. But the system still rejects the Employment Verification without giving details. The Fix Now button just shows rejection with no clear reason. Also it is showing Document uploaded successfully, please wait 3-5 business days for verification of your documents. But its been more than 8 days now. Can someone please let me know how can i contact verification team as i don't have option to created support ticket. Thanks in advance!
Unable to update the primary contact email address during verification process
Registered my corporation on Microsoft Partner Center (MPC) about 2 weeks ago as the owner. Uploaded the incorporation document at that time. Then, it asked to upload the domain receipt to demonstrate the corporation owns the domain. Did that immediately. Now, the vetting status is still "Rejected". Also, when I check the "Legal Info" panel, my role is just "Developer" now, and there is no more "Owner" role for my account. Maybe because of this, I cannot see notification or expand "Contact info" for my corporation on MPC. I opened a support ticket and got an email saying the primary contact should not be general email like "email address removed for privacy reasons" and need to update it. But with the "Developer" role, I cannot even expand "Contact info" panel and won't be able to update it by myself now. This experience made me very frustrated with MPC. So I replied the support email, and who knows if they will actually reply or care.
Access restricted
I was banned from the system without any justification. I spent six months struggling to get approval without ever using the service once. Now I face another six months trying to get my ban lifted, and they're telling me that if I pay $16,500 annually for support services, they'll help me. This system is absolutely ridiculous. When I was banned, I received no notification, no message, no email, nothing. I only got a response after submitting four support tickets. Now I suppose I'll need to submit another 50 tickets just to try to get my ban reversed. Microsoft is truly a terrible companyError when using Viva Learning to disclose content to employees
We are an organization with approximately 400 employees that have an E5 license. (meaning people should be able to acces internal learning paths/content through Viva Learning. As such we want to disclose an internal security awareness training listed on SharePoint through Viva learning. For some reason our admins can open the security awareness training but our employees get an error stating the employee can not watch the content through viva and that they need to contact the admin: All content is publicly accessible for all employees through our own SharePoint environment. Co-Pilot does not provide an answer? The error message does not disclose what the admin should change. How can we fix this?Employment Verification Rejected - No more attempts
Hello, I am trying to get my account verified but after several failed attempts, now I do not have a possibility to resubmit the documents. I read few resources here and now I known what kind of document I need to submit, but there's no possibility. I contacted support maybe 6-7 times and their responses are always the same: We've reviewed your appeal for verification. Based on the information you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification. We have closed your application. If you decide to reapply, please review the information at https://aka.ms/CSPVerification and http://aka.ms/PartnerVerification to ensure you meet the latest requirements. I don't know what to do now, tried to open new account with same company name but it didn't go through. I need somebody to help me how to reapply, or at least resubmit the documents. Support seems to be useless at this point because they reply with the same email all the time. Please advise! Thank you in advance!
