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Error when using Viva Learning to disclose content to employees
We are an organization with approximately 400 employees that have an E5 license. (meaning people should be able to acces internal learning paths/content through Viva Learning. As such we want to disclose an internal security awareness training listed on SharePoint through Viva learning. For some reason our admins can open the security awareness training but our employees get an error stating the employee can not watch the content through viva and that they need to contact the admin: All content is publicly accessible for all employees through our own SharePoint environment. Co-Pilot does not provide an answer? The error message does not disclose what the admin should change. How can we fix this?
Teams - Viva Learning - Add to Calendar Error
Hi everyone, we have the Viva Learning module active in the on-prem teams app. Our Viva Learning is connected to Linkedin Learning. We use an on-prem Outlook exchange. When viewing a course and attempting to use 'add to calendar', we receive an error: "Not able to fetch the event details. Click on Add to calendar to try again". Any thoughts on what might cause this error? There is no error code or additional details.Can't complete "Intro to Prompts" in Copilot Academy – item marked as inactive or deleted
Hi everyone, I'm going through the Microsoft Copilot Academy inside Viva Learning, and I'm stuck on Intro to Prompts. It shows up as In Progress, even though I've completed all visible modules within the learning path. When I open the learning path, I see a message on some items saying: "Couldn’t load as this item is inactive / deleted" This seems to be preventing me from completing the full path. I've included a screenshot to show what it looks like. Has anyone run into this? Is there a way to force completion or mark the learning path as done if the missing items are no longer available? I was directed here from the Answers Forum: https://answers.microsoft.com/en-us/msoffice/forum/all/cant-complete-intro-to-prompts-in-copilot-academy/780e41d4-501e-4f8b-92b9-6dfaabe8b563?messageId=04223935-24c6-4b56-99ae-9146fb94cf51 Thanks in advance!
Viva Learning Home Screen Provider Not Recognized
The Viva Learning Home screen does not recognize the provider, so the content is not displayed on the screen. The connection to the SharePoint site is normal. However, the content does not come out on the home screen because the provider is not recognized. Please let me know the solutionCan't see the Learning Paths button on the left menu of admin tab in Viva Learning
Hi, Can anyone advise why I cannot see the Learning Paths button on the left menu of admin tab in Viva Learning. I already have a Viva Suite license and correct permission assigned (knowledge admin). I would appreciate any advice.
