Error when using Viva Learning to disclose content to employees
We are an organization with approximately 400 employees that have an E5 license. (meaning people should be able to acces internal learning paths/content through Viva Learning. As such we want to disclose an internal security awareness training listed on SharePoint through Viva learning. For some reason our admins can open the security awareness training but our employees get an error stating the employee can not watch the content through viva and that they need to contact the admin: All content is publicly accessible for all employees through our own SharePoint environment. Co-Pilot does not provide an answer? The error message does not disclose what the admin should change. How can we fix this?
Teams - Viva Learning - Add to Calendar Error
Hi everyone, we have the Viva Learning module active in the on-prem teams app. Our Viva Learning is connected to Linkedin Learning. We use an on-prem Outlook exchange. When viewing a course and attempting to use 'add to calendar', we receive an error: "Not able to fetch the event details. Click on Add to calendar to try again". Any thoughts on what might cause this error? There is no error code or additional details.Can't complete "Intro to Prompts" in Copilot Academy – item marked as inactive or deleted
Hi everyone, I'm going through the Microsoft Copilot Academy inside Viva Learning, and I'm stuck on Intro to Prompts. It shows up as In Progress, even though I've completed all visible modules within the learning path. When I open the learning path, I see a message on some items saying: "Couldn’t load as this item is inactive / deleted" This seems to be preventing me from completing the full path. I've included a screenshot to show what it looks like. Has anyone run into this? Is there a way to force completion or mark the learning path as done if the missing items are no longer available? I was directed here from the Answers Forum: https://answers.microsoft.com/en-us/msoffice/forum/all/cant-complete-intro-to-prompts-in-copilot-academy/780e41d4-501e-4f8b-92b9-6dfaabe8b563?messageId=04223935-24c6-4b56-99ae-9146fb94cf51 Thanks in advance!
Viva Learning Home Screen Provider Not Recognized
The Viva Learning Home screen does not recognize the provider, so the content is not displayed on the screen. The connection to the SharePoint site is normal. However, the content does not come out on the home screen because the provider is not recognized. Please let me know the solution
Adding SF as Content Source
Hello, can I get some help? I'm trying to add SAP SF as a content source and stuck on step 1. Are there specific steps to follow to generate the PGP keys? I do not have the information for previous PGP keys, do I need to create new PGP keys within SF before I can generate on Viva? Thanks
Role of Knowledge Manager in Viva Learning
Hi, We don't use Viva Topics but are looking to role out Viva Learning. What is the significance of the Knowledge Manager (as it is in the set-up of Viva Learning in the admin portal) role for Viva Learning and how does it differ from the Knowledge Admin role. It appears that the Knowledge Admin cannot set Knowledge Managers and this has to be done by Global Admin? We are licensing a few premium users to begin with in order to create Learning Paths for consumption by all users.
