Ongoing Issue with Employment Verification in Microsoft Partner Program
Hello I am experiencing a persistent issue with the Employment Verification process in the Microsoft Partner and Reseller programs. When attempting to resolve the issue by clicking “Fix Now” after a rejected verification, I am continuously redirected back to the Identity Verification step. Even after completing the identity verification, I am sent back to Employment Verification, only to be rejected again. This creates a loop, and every time I click “Fix Now,” I am not given the option to upload any documents, but instead, I am redirected to the previous step, making it impossible to proceed. This issue has been ongoing for 50 days, and I have contacted Microsoft Support many times. Unfortunately, I continue to receive the same generic responses, asking for the same documents to be uploaded. After submitting them, there is no further follow-up, and the issue remains unresolved. It seems as though I am receiving automated responses without any real resolution. What adds to the frustration is the contradiction in the process: The exact same documents I submitted for Developer Verification, which were successfully processed and authorized, are being rejected for the Partner and Reseller programs, despite being identical in every way. Given the significant impact this issue is having on my business, I am reaching out to the community for assistance. Has anyone else encountered a similar problem, or is there any guidance on how to resolve this? Any insights or advice would be greatly appreciated. Thank you for your time and support.
Announcing the retirement for Office Online Server
What’s changing? Microsoft is announcing the end of support and retirement for Office Online Server effective December 31, 2026. After this date, Office Online Server will no longer receive security updates, bug fixes, or technical support from Microsoft. This change is part of our ongoing commitment to modernizing productivity experiences and focusing on cloud-first solutions. To help stay secure and compliant, begin planning now to move to supported options, such as Microsoft 365. What does end of support mean? No more security updates. Systems running Office Online Server may be vulnerable to the evolving threat landscape. No bug fixes or technical support. Potential compliance risks. Unsupported software may put regulated organizations at risk of non-compliance. This announcement does not apply to products that integrate with Office Online Server, such as Exchange Server Subscription Edition, SharePoint Server Subscription Edition, or Skype for Business Server Subscription Edition, which will continue to be supported. Learn more about the support timeline for Subscription Edition versions of Exchange Server, SharePoint Server, and Skype for Business Server. Why is this happening? Office Online Server was designed to provide browser-based versions of Word, Excel, PowerPoint, and OneNote for on-premises environments. As organizations have adopted Microsoft 365, Microsoft is focusing its browser-based Office app investments on Office for the Web to deliver secure, collaborative, and feature-rich experiences through Microsoft 365. What is the alternative for Office Online Server? If your organization relies on Office Online Server for browser-based document editing and collaboration, our recommended path is to transition to Microsoft 365, which includes cloud-powered versions of Word, Excel, PowerPoint, and OneNote. Microsoft 365 offers: Real-time collaboration and sharing. Automatic updates and ongoing support. Enhanced security and compliance features. Integration with Microsoft Teams, Outlook, SharePoint Online, and OneDrive for Business. Access to Microsoft 365 Copilot for AI-powered productivity. Learn more about Microsoft 365. And for organizations with 150+ licenses, consider engaging Microsoft FastTrack to support your planning and migration to Microsoft 365. For organizations using SharePoint Server Subscription Edition or Exchange Server Subscription Edition, Microsoft 365 Apps for Enterprise and Office LTSC 2024 remain supported desktop clients for viewing and editing documents hosted on those servers. If your organization uses Office Online Server to host Excel workbooks in Power BI Report Server, that functionality will no longer be supported. Alternatives include viewing workbooks in the Excel desktop application or migrating to the Power BI service. Prepare to make your move Support for Office Online Server ends December 31, 2026. Continuing to use it after this date may expose your organization to security, compliance, and productivity risks. We therefore strongly encourage all customers to begin planning their transition to supported solutions today. Microsoft is committed to helping you prepare. Use the resources below to help you get started: Explore Microsoft 365 offerings for modern, cloud-powered collaboration. Engage your Microsoft account team and Microsoft FastTrack (150+ seats) for migration planning. See the instructions for how to disconnect Office Online Server from a SharePoint Server farm. Thank you for being a Microsoft customer!
Unable to pass Employment Verifcation step in Partner Center
Hello everyone, I am stuck at the Employment Verification step while trying to enroll in the Microsoft Partner Center. I have already submitted the required documents, including the domain invoice and the assignment letter, but Microsoft responded with: "Based on the information you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification." This leaves me very confused, as the reply does not explain what exactly is missing or what additional documents are required. I have carefully checked the documentation, but there is no clear guidance. As a company focusing on IT security, this is extremely frustrating. We recently shifted from Linux to Windows development, and without a Microsoft Partner account we are unable to proceed with building kernel-level antivirus solutions for our users. This has a devastating impact on our business. Could anyone please share their experience or advise on what specific documents or requirements Microsoft usually expects in order to pass Employment Verification? Any help would be greatly appreciated. Thank you!
Shopify Campaign Buy X Get Y fullfillment.
Hi, I understand from an article that campaign articles Buy X Get Y (campaign items) in Shopify must currently be fulfilled manually. But I’m wondering if anyone has found a workaround for this limitation. Specifically: - Is it possible to adjust the Shopify Connector so that the fulfillment process can be automated? - Alternatively, can we fulfill the order in Business Central and then have that fulfillment successfully sync back to Shopify? Here’s what I’ve found so far: - There is a synchronization function in Business Central: Sync Shipments to Shopify. - The Sales Shipment Line (Table 111) in BC has a row number that matches with the Shopify Order Line (Table 30119). - However, the Shopify Fulfillment Order Line (Table 30144) does not have a row number that links back to the Shopify Order Line (30119). This creates a problem: If the order contains both “normal” items and campaign items, then the normal items are fulfilled as expected. But the campaign items are ignored during the fulfillment process, because of the Shopify Product IDs and Variant IDs are identical. Has anyone found a way to handle this? Maybe through a modification of the connector? Or another method to make sure campaign items also get fulfilled automatically when syncing shipments from BC to Shopify? Any tips, experiences, or suggestions would be greatly appreciated!Unable to Activate Microsoft 365 Nonprofit Grant – Eligibility Issue
Hello Microsoft Support Community, Our organization (Al-Rifqa Organization for Community Peace) has been officially approved for the Microsoft Nonprofit Grant program. We received the confirmation email and successfully logged into the Admin Center using our organization account: **Admin email**: email address removed for privacy reasons However, when we try to access or assign the Microsoft 365 Business Premium Grant license from the Admin Center, we receive this message: **"You are not eligible to buy this product"** We kindly request assistance to resolve this issue so we can begin using the licensed services. Thank you very much. Best regards, Alaa Al-Hemeri Al-Rifqa Organization for Community PeaceDoes Surface Diagnostic Toolkit fail to recognize my Surface because of its Insider OS version?
My Surface Pro 9 Surface "SMF Core Driver" does not load. In troubleshooting it, I discovered Surface Diagnostic Toolkit does not recognize my hardware as a Surface device, and the downloadable driver package will not install for the same reason. Is any of this a consequence of my having the current Insider Release Preview OS?
