Forum Discussion
We have very basic call queue requirements but Teams is really giving us headaches
We are a small business with 10 users and use Teams Phone with Operator Connect. It works great and we love it, but when it comes to call queues we are really struggling. There's a few issues th...
We are using a dashboard service called Clobba from Code Software to visual our Teams auto attendant calls. It does have some limitations, but it does a good job of showing calls in queue and agent status. It also simplifies reporting needs. The cost is reasonable for our needs and they were very helpful while onboarding.
https://cloudus.codesoftware.net/
https://cloudus.codesoftware.net/
