Forum Discussion
Using Microsoft Teams to channel support requests
Hi! We are a small team consisting of 6 employees and are active in software development. In addition to our development tasks, we are also responsible for supporting employees from other teams (...
I've seen a few companies use teams for support.
Create a open Team for support, create channels for different specialties, mark the top thread with the thumbs up once it has been completed.
Create a open Team for support, create channels for different specialties, mark the top thread with the thumbs up once it has been completed.
That is a very good idea. Thanks!