Forum Discussion
Teams user's webcam is showing black for remote participants
we have a user who has an issue with the teams client on Windows Whenever she participates in a call (one on one or group meeting), she can turn on her webcam, and sees herselves. In the Teams ...
- I was able to resolve this using this command in an elevated command prompt
echo {"RtmCodecsConfig":{"CapturerApiForce":"1"}} > %appdata%\Microsoft\Teams\SkypeRT\persistent.conf
After this the camera keeps on working
greggdw Did you mention what CPU? Because I have the same problem, starting a couple weeks ago, and I have an AMD Ryzen. And this thread seems to indicate that this freezing/black camera issue is new, and happens on AMD CPU machines. https://techcommunity.microsoft.com/t5/microsoft-teams/camera-freezing-possibly-after-an-update/m-p/3775865
