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lelafondrouillard's avatar
lelafondrouillard
Copper Contributor
Apr 12, 2022

Teams recording switching sides back and forth

Hi,   For the first time today, the video recorded through Microsoft Teams kept switching sides back and forth depending on the person talking. For exemple, when I talked I appeared on the left and...
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  • DavidN68's avatar
    DavidN68
    Apr 29, 2022
    Same problem for us - we analyse the recordings and it's made this really difficult. The temporary workaround is to spotlight the other speaker (right click on their video for the menu options). This doesn't affect the live meeting but then the switching does not occur in the recording. The only downside to this is that the spotlighted video in the recording is much larger than the other(s).
lelafondrouillard's avatar
lelafondrouillard
Copper Contributor

Squarepeg It has not been fixed for me either, which is a real shame as the work around doesn't work for me either...

DavidN68's avatar
DavidN68
Copper Contributor
Jun 10, 2022

lelafondrouillard Squarepeg Adam Young I've been back and forth with the break fix team for several weeks. Given advice about using Pins which clearly doesn't work. Had to send them videos showing this before they would believe me. Spotlighting is the only 'solution' I'm afraid as this is suddenly a new feature. This is what I received after several exchanges -  use the link to make our case. We're building a Teams App to work around it completely. Thanks Microsoft!

 
26 May 2022

 

We recently released a feature called Presenter Modes in April 2022; here is a link to the Microsoft Roadmap:

 

I had the chance to also engage our next tier of support, and they agree that this is what you are running into.  This is a new feature and Microsoft Teams is going to behave this way for the foreseeable future.

 

We are not going to be able to do anything from a Break-Fix point of view.  What you can do is leave feedback for the Developers by going to this link:

 

Because this is by design, why don't we go ahead and close out your ticket.  

  • Adam Young's avatar
    Adam Young
    Brass Contributor
    Jun 10, 2022
    DavidN68 lelafondrouillard Squarepeg We have given up. This is so frustrating that they roll out things that can make a big change to a business process without the option to disable or opt out of it. I get that you need to improve the product but give us an option not to use a new "feature".

    Going to put in feedback for the developers but I don't have much hope.
  • Squarepeg's avatar
    Squarepeg
    Copper Contributor
    Jun 10, 2022
    That’s madness! It’s a feature?! It’s driving me nuts! I currently only pay for office 365 business to get the recording function in Teams. It is the only thing I need the paid version for. I think given this outcome, I will have to explore an alternative video call platform that I can record on - perhaps zoom or something, and cancel my 365 business. Thanks very much for passing on the outcome.
    • dreamminister's avatar
      dreamminister
      Icon for Microsoft rankMicrosoft
      Jun 30, 2022

      Squarepeg 

      Spotlight will be a workaround for 1:1 call, but if you have more than 2 participants, it might not help.

      Fix for this bug will be rolled out with next release of Recording feature asap.

       

      Sorry for this issue. 

  • Squarepeg's avatar
    Squarepeg
    Copper Contributor
    Jun 13, 2022
    Spotlighting doesn’t work for me as I only meet with one other person, so it needs to be equal sized video windows. Surely that can’t be the idea?!

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