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Teams Recording Grayed Out
Hi Teams,
All of the sudden, Teams Recording is Grayed Out for all users.
Jijesh1680
HI thereI had the greyed out problem myself.
I managed to fix it via PowerShell using the following.
Connect to ExchangeOnlineIf module not installed yet :
Get-module MicrosoftTeamsInstall-module MicrosoftTeams
Import-Module MicrosoftTeams
Connect-MicrosoftTeams
Get-CsTeamsCallingPolicy -Identity Global
If the info shows : AllowCloudRecordingForCalls : FalseThen run : Set-CsTeamsCallingPolicy -Identity Global -AllowCloudRecordingForCalls $true
Run "Get-CsTeamsCallingPolicy -Identity Global" again to check that it is now reporting :
AllowCloudRecordingForCalls : True
Have users restart their Teams Desktop app and it will work.
- my problem solved when clear teams cache
- Have u try delete or clear Teams cache?
Hi Guys,
Anyone available to help,.. the o365 Engineer very slow in response to this issue.
Regards,
Any resolve? Having the same issue, suddenly, no license issue, not a super user.
thnks,
Karen
ykendall97 It is a setting in the Team Meeting settings if the owner of the Team Meeting has Who can Present set to "Only Me" then you can't record the meeting. It is not very intuitive by Microsoft.
- Can you check if someone made a change to the meetings policy?
Hi Adam,adam deltinger
Thank you for your prompt reply.. h ow can i check that.. until last night it was working perfectly fine..
can you please assist me on this.. ?
regards,
- Haven’t yet heard of any service interruptions. Please check with an admin
Adam
