Forum Discussion
Teams missing GIF option in messaging
This morning we noticed the GIF option in Teams messaging is missing org wide.
Desktop and Web client.
Old messages that were sent with a GIF display as a link now instead of the image
Our global org policy in the Admin porta is set to On
Anyone else seeing this?
Looks like Microsoft is working on fixing it.
Users are unable to use Gifs in the Microsoft Teams chats
ID: TM1093863
Issue type: AdvisoryStatus
Service DegradationImpacted services
Microsoft TeamsDetails
Title: Users are unable to use Gifs in the Microsoft Teams chatsUser impact: Users are unable to use Gifs in the Microsoft Teams chats.
More info: Issue impacts all Microsoft Teams clients including web Microsoft Teams, Microsoft Teams desktop client, and Microsoft Teams mobile.
Current status: We've identified a recent service update which is potentially related and we're analyzing this change further to determine our next steps towards mitigation.
Scope of impact: Your organization is affected by this event, and any user attempting to use Gifs in the Microsoft Teams chats is impacted.
Next update by: Friday, June 13, 2025, at 9:30 PM UTC
37 Replies
Some of our users, including a Teams Admin, are reporting this issue. I am still able to send GIFs but they are not. They do not have URL Preview either. It seems like Optional Connect Experiences is turned off, but when they look in Settings, Privacy, they do not even see Optional Connect Experiences. I checked the Admin Portal, where GIPHYs are still enabled. Very bizarre.
Same here GCC....
Yes we are also seeing the issue-GIFs are enabled org wide and we have made no changes. Only some users are experiencing the issue at this time. The users that do not have the gif option are missing the optional connected experiences in the Teams menu under privacy. It does not appear to be a version issue, and the users that have the problem it is also missing from the mobile app as well.
is Optional connected experiences in Teams privacy settings turned off
Yes, we are seeing the same thing this morning.
Yes, not working in my org either
It’s been reported globally.
We are seeing the same issue and do not have a "connected experience" option in Teams Settings. I have verified that Giphy is allowed in the Teams admin center. No changes in policy were enacted today either.
