Forum Discussion

OLM_Dan's avatar
OLM_Dan
Brass Contributor
Jun 13, 2025
Solved

Teams missing GIF option in messaging

This morning we noticed the GIF option in Teams messaging is missing org wide. Desktop and Web client. Old messages that were sent with a GIF display as a link now instead of the image Our...
Messaging
microsoft teams
Teams channel
User Interface
  • OLM_Dan's avatar
    OLM_Dan
    Jun 13, 2025

    Looks like Microsoft is working on fixing it.

     

    Users are unable to use Gifs in the Microsoft Teams chats
    ID: TM1093863
    Issue type: Advisory     

    Status
    Service Degradation    

    Impacted services
    Microsoft Teams    

    Details
    Title: Users are unable to use Gifs in the Microsoft Teams chats

    User impact: Users are unable to use Gifs in the Microsoft Teams chats.

    More info: Issue impacts all Microsoft Teams clients including web Microsoft Teams, Microsoft Teams desktop client, and Microsoft Teams mobile.

    Current status: We've identified a recent service update which is potentially related and we're analyzing this change further to determine our next steps towards mitigation.

    Scope of impact: Your organization is affected by this event, and any user attempting to use Gifs in the Microsoft Teams chats is impacted.

    Next update by: Friday, June 13, 2025, at 9:30 PM UTC

LC73's avatar
LC73
Copper Contributor
Jun 13, 2025

Some of our users, including a Teams Admin, are reporting this issue.  I am still able to send GIFs but they are not.  They do not have URL Preview either.  It seems like Optional Connect Experiences is turned off, but when they look in Settings, Privacy, they do not even see Optional Connect Experiences.  I checked the Admin Portal, where GIPHYs are still enabled.  Very bizarre.

Resources