Teams Device in Lobby

Question

I have a Teams device where when added to a Teams meeting, that device is in the lobby until the organizer starts the meeting. I already enabled the Automatically admit people "in the organization" under Meeting policies. What else could I be missing?&nbsp;

thorsten pickhan · Answer

Hi&nbsp;Jeff Harlow, can you provide some more information's for us? What Teams Device are you writing about? Is the registered user a Microsoft Teams user from your organization? How do you join the meeting? With a "one click to join"-experience? Or do you dial the PSTN meeting dialin phone number and use the meeting ID to join?

jeff harlow · Answer

Thorsten Pickhan&nbsp;We are using the Meeting Policies - Org Global for the admit Everyone in the Org setting.&nbsp; I'll have to run another test next week when I am in the office regarding your question about the behavior.&nbsp; I was hoping someone else has done a Zoom device before. I know most folks would be going the other way which was my preference but we all know IT does not always get to control everything 🙂&nbsp;&nbsp;&nbsp;

jeff harlow · Answer

Thorsten Pickhan&nbsp;Hello Thorsten, I am back in the office this week.&nbsp; Here is what I am doing. I am creating the meeting in my own calendar and adding the room (room finder) which adds the room as an attendee.&nbsp; With no changes, when the MTR joins the meeting, they are left in a lobby until someone invites them. It can be anyone that starts the meeting on their device.&nbsp; Now if I modify the Meeting Options as you mention to allow everyone, then the MTR automatically joins without waiting.&nbsp;&nbsp;&nbsp;

jeff harlow · Answer

I have a Logitech Rally Plus with a NUC and Tap attached. The Nuc is configured for a Zoom Room as that is our default for this conference room. The device setup is using the login that has a Teams license. Everything seems to be working as expected except for the device does not automatically connect to a meeting. We are using the One Click to Join from the interface. Thanks

Thorsten Pickhan

thorsten pickhan · Answer

Hi Jeff Harlow, where did you enabled "Admit persons from organization"? In the global Meeting policy or in a user-based policy?

Is the behaviour as expected if you schedule a meeting and a colleague from you joins the meeting first? A second option is to schedule a Teams meeting with your account and to invite the MTR. Then, open the meeting with your account and customize the meeting options as you like (Admit users from my org or Admit everyone) [three dots -> Meeting options]. Then go to your meeting room and join with the MTR. What is behaviour?

Currently I don't know what the identity is when you configure WebExt or Zoom as primary meeting app and Microsoft Teams as second app. I know that there is a one-click-to-join experience because scheduled Teams are listed on the home screen of the control panel. But I don't know if you join with a Teams user identity or something similar.

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Teams Device in Lobby

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