Forum Discussion
Teams Call History Not Updating After Recent Teams Update
Hi All, We have had a few calls from our users about the built in teams call history not accurately tacking incoming and outgoing calls correctly, You will login in the morning and your first 3-4...
I have the same issue. What is odd is that my Teams app at home with the same UI and version number has the issue while my Teams app in my office works fine. I also don't understand how there was a UI update without a change in version number.
schlussel2010(for your last question)
There are actually two types of 'updates' done by MS:
- one is the client to support new features
- the other one is the 'enable features' policies that MS releases per tenant/region (whatever the criteria they use)
It's a very common procedure that I noticed on Teams.
The best way is to 'sniff' the JSON policy received by the client to find out new features and if they are enabled for you 😉
You can see an example here, where the client supported Teams live events, but in my country it was disable by an MS specific policy
https://itbasedtelco.wordpress.com/2020/11/21/how-to-create-teams-live-events-in-switzerland-and-other-regions/
- Thanks, A good explanation regarding build numbers but unfortunately, the problem remains--at least as of last night.
- No, it doesn't.
I have only one user reporting the issue, but no time to reverse engineer the code/reason.
Doesn't compensate to debug and solve something that changes every 7-15 days
I suggest to open an incident at Microsoft.
