Forum Discussion
Teams Call History Not Updating After Recent Teams Update
Yes, exactly the same issue and we were able to replicate the history disappearing. If there are incoming calls then they are immediately visible in the call history, however if you then click on the 'Chat' icon in the side navigation then click back on the 'Calls' icon you can momentarily still see the recent call history but then Teams refreshes the list and the recent calls then disappear. It only started happening with the most recent Teams client update which claims to be running V1.4.00.11161. Another issue also reported with the recent update is when using the transfer button. Originally Teams provided the choice via a dropdown list to transfer to the user, or their landline or mobile, but now it only lists the user or landline.
Interestingly for this user Teams claims that it was last updated on the 10th of May, however that user is positive that the new UI changes (and the problems) have only started this week. The same problems are occurring with another staff member after the update too.
My Teams client also claims to be running version V1.4.00.11161 however my UI design is not updated as per the two users mentioned above.