Forum Discussion
Teams audio (input and output) not working with Remote Desktop, audio input/output in other apps OK
- DeletedNov 05, 2020
- AaapoNov 06, 2020Copper Contributor
Hi Felipe,
Thanks for the response.
I checked the list of supported remote desktop RDP file settings: https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/rdp-files
My settings:
screen mode id:i:2
use multimon:i:1
desktopwidth:i:2560
desktopheight:i:1440
session bpp:i:15
winposstr:s:0,1,3485,763,4367,1849
compression:i:1
keyboardhook:i:2
audiocapturemode:i:1
videoplaybackmode:i:1
connection type:i:7
networkautodetect:i:1
bandwidthautodetect:i:1
displayconnectionbar:i:1
enableworkspacereconnect:i:0
disable wallpaper:i:0
allow font smoothing:i:0
allow desktop composition:i:0
disable full window drag:i:1
disable menu anims:i:1
disable themes:i:0
disable cursor setting:i:0
bitmapcachepersistenable:i:1
full address:s:(hidden)
audiomode:i:0
redirectprinters:i:1
redirectcomports:i:0
redirectsmartcards:i:1
redirectclipboard:i:1
redirectposdevices:i:0
autoreconnection enabled:i:1
authentication level:i:2
prompt for credentials:i:0
negotiate security layer:i:1
remoteapplicationmode:i:0
alternate shell:s:
shell working directory:s:
gatewayhostname:s:
gatewayusagemethod:i:4
gatewaycredentialssource:i:4
gatewayprofileusagemethod:i:0
promptcredentialonce:i:0
gatewaybrokeringtype:i:0
use redirection server name:i:0
rdgiskdcproxy:i:0
kdcproxyname:s:
drivestoredirect:s:Relevant settings both in my list and in the supported RDP file settings are audiocapturemode (1: Enable audio capture from the local device and redirection to an audio application in the remote session), and audiomode (0: Play sounds on the local computer (Play on this computer)). But as said, other applications on the remote PC can successfully use my local microphone, and redirect also audio output back to my local PC. It's just Teams that does not work.
Have I missed some RDP setting in the list, though? Thanks for the help! 🙂
- EarlMasonJan 13, 2021
Microsoft
I'm having almost the exact same problem (with the exact same settings). I assume you're using a bluetooth headset? I'm seeing the same behavior with my Surface Headphones (including briefly hearing the Teams voice echo when I hang up).
The only difference is that my mic worked fine (the others in my meeting could hear me, I just couldn't hear them). One oddity was that my headphones automatically kicked on the noise cancellation mode -- which is the same behavior as when they're connected directly to the device that Teams is running on (vs. over RDP).
Did you ever find a resolution?
- AaapoAug 26, 2021Copper Contributor
EarlMason Accidentally got back to this thread after all these months 🙂 To answer your question: no, couldn't resolve the original issue. My solution was to purchase new Logitech headphones, which work seamlessly over the remote desktop connection.. so the original issue persists.
Does Microsoft have anyone to look into this issue? We have provided detailed description of the problem.