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Joseph Hannon's avatar
Joseph Hannon
Icon for Microsoft rankMicrosoft
Dec 02, 2019

Still getting notifications for channels I've turned them off for - how to disable?

I'm receiving notifications for channels which I've explicitly turned them off for, and the channels are hidden in the team. I've tried showing the channels again, going to channel notifications and making sure both options are off and then hiding the channel again but this hasn't helped. I see the same behaviour across multiple computers in both desktop client and web app. I had previously 'followed' the channels back when that was a thing, it's a possibly a hold over from that?

Would really like a way to disable them permanently.

37 Replies

  • cround's avatar
    cround
    Copper Contributor

    I have turned these off and yet still get notified. Teams is such a pile of garbage. 

  • EasyMedia's avatar
    EasyMedia
    Copper Contributor
    Suffering from the same. Just want to throw that out there: Teams is a steaming pile of hot garbage. Thanks.
    • Dave_Vaughan's avatar
      Dave_Vaughan
      Copper Contributor

      EasyMedia 

      This is still an issue this year.

      Make a comment to a group chat (reply) and turn off notifications. If you make another reply, the setting remains the same but the notification blocker is removed and you still get them coming through.

       

      And this is just another aspect of why teams is a cup of cold sick. Thanks.

  • Tech_2000's avatar
    Tech_2000
    Copper Contributor

    I have the exact same problem. I turned off all notifications and yet I'm still getting notifications. This is for an alerts channel that I followed (back when you had to follow a channel to be notified).

    All new posts - off

    Channel mentions - off

     

    I think it's a bug. Has anyone raised it with Microsoft support?

    • cround's avatar
      cround
      Copper Contributor

      Like Microsoft Support cares?!?!?! Pile of garbage as well. 

    • Did you try setting it on, then back off? I'm wondering if there is a disconnect with the channel notifications and mobile as well that might be adding? Set and unset, then check mobile app, go to the channel and see if the bell on top right is on?
      • alexjd's avatar
        alexjd
        Copper Contributor
        I’m not sure what happened but these notifications stopped as of Monday but have now returned today.
  • You are most likely getting notifications on a per thread level due to you replying? It's possible those threads are individually followed due to previous settings as well but they should technically use the parent channel settings unless tweaked previously. Next notificaiton you get, go to the actual thread and click the ... next to it and turn off notificaitons and see if that helps, but if it's new posts it could be another issue.
    • Patryk00's avatar
      Patryk00
      Copper Contributor

      I have notification due to me reply in post, and cannot turn them off.
      I used to have option to turn off notifications per post but it disappear in previous week.

      Channel settings:
      All new posts: Off
      Channel mentions: Off



      I have no option from this article, part "Turn off notifications for specific conversations".
      https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413d 

      • The new preview client does not have this feature yet. Assuming you are using that. That would be why.
    • Joseph Hannon's avatar
      Joseph Hannon
      Icon for Microsoft rankMicrosoft

      ChrisWebbTech These are all new messages in the channel, no threads involved. Just to double check did press '...' on one of them and notifications are disabled.

      • ChrisWebbTech's avatar
        ChrisWebbTech
        MVP
        i would go try to turn on notifications save it then turn off see if that doesn anything to register the setting properly.

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