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Joseph Hannon's avatar
Joseph Hannon
Icon for Microsoft rankMicrosoft
Dec 02, 2019

Still getting notifications for channels I've turned them off for - how to disable?

I'm receiving notifications for channels which I've explicitly turned them off for, and the channels are hidden in the team. I've tried showing the channels again, going to channel notifications and ...
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Tech_2000's avatar
Tech_2000
Copper Contributor
Mar 27, 2020

I have the exact same problem. I turned off all notifications and yet I'm still getting notifications. This is for an alerts channel that I followed (back when you had to follow a channel to be notified).

All new posts - off

Channel mentions - off

 

I think it's a bug. Has anyone raised it with Microsoft support?

  • cround's avatar
    cround
    Copper Contributor
    Nov 07, 2024

    Like Microsoft Support cares?!?!?! Pile of garbage as well. 

  • ChrisWebbTech's avatar
    ChrisWebbTech
    MVP
    Mar 27, 2020
    Did you try setting it on, then back off? I'm wondering if there is a disconnect with the channel notifications and mobile as well that might be adding? Set and unset, then check mobile app, go to the channel and see if the bell on top right is on?
    • alexjd's avatar
      alexjd
      Copper Contributor
      Apr 02, 2020
      I’m not sure what happened but these notifications stopped as of Monday but have now returned today.
      • ChrisWebbTech's avatar
        ChrisWebbTech
        MVP
        Apr 02, 2020
        Yeah I actually noticed getting some for channels I have turned off as well.

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