Forum Discussion
Joseph Hannon
Microsoft
Dec 02, 2019Still getting notifications for channels I've turned them off for - how to disable?
I'm receiving notifications for channels which I've explicitly turned them off for, and the channels are hidden in the team. I've tried showing the channels again, going to channel notifications and ...
Dec 02, 2019
You are most likely getting notifications on a per thread level due to you replying? It's possible those threads are individually followed due to previous settings as well but they should technically use the parent channel settings unless tweaked previously. Next notificaiton you get, go to the actual thread and click the ... next to it and turn off notificaitons and see if that helps, but if it's new posts it could be another issue.
Joseph Hannon
Microsoft
Dec 02, 2019ChrisWebbTech These are all new messages in the channel, no threads involved. Just to double check did press '...' on one of them and notifications are disabled.
- Dec 02, 2019i would go try to turn on notifications save it then turn off see if that doesn anything to register the setting properly.
- Joseph HannonDec 03, 2019
Microsoft
ChrisWebbTech I've tried that already but tried again anyway yesterday and still got the notifications today unfortunately. The messages are being pushed to the channel via another team member's Flow setup but I don't think the source should make a difference.
- Dec 03, 2019No, that's a good point, the flow might bypass the messaging api or something that checks for the newer per thread notifications or something. Does the flow use @mentions of any kind? Might be a bug with flow's in general bypassing that. Have messages come in from users where it has not respected the settings or seems to be all flow ones?