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Joseph Hannon's avatar
Joseph Hannon
Icon for Microsoft rankMicrosoft
Dec 02, 2019

Still getting notifications for channels I've turned them off for - how to disable?

I'm receiving notifications for channels which I've explicitly turned them off for, and the channels are hidden in the team. I've tried showing the channels again, going to channel notifications and ...
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ChrisWebbTech's avatar
ChrisWebbTech
MVP
Dec 02, 2019
You are most likely getting notifications on a per thread level due to you replying? It's possible those threads are individually followed due to previous settings as well but they should technically use the parent channel settings unless tweaked previously. Next notificaiton you get, go to the actual thread and click the ... next to it and turn off notificaitons and see if that helps, but if it's new posts it could be another issue.
  • Patryk00's avatar
    Patryk00
    Copper Contributor
    Jun 06, 2023

    I have notification due to me reply in post, and cannot turn them off.
    I used to have option to turn off notifications per post but it disappear in previous week.

    Channel settings:
    All new posts: Off
    Channel mentions: Off



    I have no option from this article, part "Turn off notifications for specific conversations".
    https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413d 

    • ChrisWebbTech's avatar
      ChrisWebbTech
      MVP
      Jun 06, 2023
      The new preview client does not have this feature yet. Assuming you are using that. That would be why.
      • Patryk00's avatar
        Patryk00
        Copper Contributor
        Jun 06, 2023

        I tried on both clients, and this options is not available anymore in old client too.

  • Joseph Hannon's avatar
    Joseph Hannon
    Icon for Microsoft rankMicrosoft
    Dec 02, 2019

    ChrisWebbTech These are all new messages in the channel, no threads involved. Just to double check did press '...' on one of them and notifications are disabled.

    • ChrisWebbTech's avatar
      ChrisWebbTech
      MVP
      Dec 02, 2019
      i would go try to turn on notifications save it then turn off see if that doesn anything to register the setting properly.
      • Joseph Hannon's avatar
        Joseph Hannon
        Icon for Microsoft rankMicrosoft
        Dec 03, 2019

        ChrisWebbTech I've tried that already but tried again anyway yesterday and still got the notifications today unfortunately. The messages are being pushed to the channel via another team member's Flow setup but I don't think the source should make a difference.

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