Forum Discussion
Team call handling - option to redirect calls if there is no answer
Dear Community To prevent calls from being dropped when the Teams client is offline, we have set the global calling policy 'Voicemail for inbound calls' to 'On' (AllowVoicemail: AlwaysEnabled in Pow...
I'm still seeing both options on my end, I'd recommend double-checking the policy assigned to the users in question. Unassigning/reassigning the policy might help, so might clearing the cache, or opening the web client in a private/incognito session. But if you can reliably reproduce this behavior in the Teams client, I would suggest opening a support case to have it investigated/fixed.