Forum Discussion
Office 365 users in teams meeting show as guest
During a team video meeting (a class), I saw that most of our students (who all log in with their office 365 accounts) show up as "guests". This happened to me last week (but fixed itself), and today happened to another teacher (although I can see everyone with their username or display name, she only sees 'guest'). Even after she logged out and back in again, when joining the video meeting she only sees the list of attendees and chat with almost everyone as 'guest' (a few students show with their username or display name).
Does anyone know what is happening?
Hi! henhen59. We experienced the same issue while doing our Webinars. One option we've been trying is to ask our attendees to text their names and organizations in the QnA panel so we can download the report and actually see who was in the class/webinar. I hope this is useful while Teams give us the solution.
- Hard to say. Are the students logging into accounts setup by your school IT in same tenant (same emails?) or were they invited via their own emails and they joined the Teams? Guest usually means they were invited and they switched tenants to yours and they will show up as guests.
Otherwise if they just join the meeting and not logged into that guest account they will just show up as whatever they signed in with.
I mean I don’t rule out something being bugged but usually this is what happens when seeing guests.Same here. I wanted to reproduce it.
I think it happens if you are in a guest tenant in Teams and then join a meeting from your own Company. Would be also a compliance issue - because - where are the chats of this person going?
Best regards
Stephan
- But how can this be true if all classmates received the same invite link? My guess is that my child uses own laptop and others have a school loaner with Microsoft Teams already installed? Please advise.
- The most likely cause is the student is not logged into their provided edu account and logged in / not logging into Teams and using the join link anonymously. They must make sure they use the client and or log in to the proper account when joining the meeting.
The guest restriction usually happens when the meeting is a channel meeting, which means you must be authenticated using a tenant account in order to chat.
If you want to make your meetings less restrictive when it comes to joining you would want to not assign the meeting to a channel when creating it then guests / any user with the link can join and chat, but this does make it less secure obviously.
I tried it out.
I opened up Teams and switched to another tenant
Then i joined a meeting opened up by myself in my org.
- First i could not join because i was the only one
- then i could join but was shown as guest - i performed some chatting
Got this warning though: Want to switch Org?
The chatting itself is saved in your tenant although you joined from another. Ediscovery also said this.
Best regards
Stephan
thanks for your replies. I have not seen it happen again. By the way, these are all Office 365 accounts set up by our IT guy.
- I know this is a dated post, but in case anyone else stops by with a similar issue; It may be worthwhile to check how your licensing is being managed through Azure. I encountered a similar issue where authenticated users were being assigned guest status despite being a Team member. It ended up being that the students' Microsoft license was being provisioned by a security group that had Teams unchecked. A previous admin had unchecked it when the school originally used Zoom. Encountered the issue during testing migrating from Zoom to Teams.
HTH,
Eric
