Forum Discussion
henhen59
Apr 06, 2020Copper Contributor
Office 365 users in teams meeting show as guest
During a team video meeting (a class), I saw that most of our students (who all log in with their office 365 accounts) show up as "guests". This happened to me last week (but fixed itself), and toda...
MsJenFL
Aug 19, 2020Copper Contributor
But how can this be true if all classmates received the same invite link? My guess is that my child uses own laptop and others have a school loaner with Microsoft Teams already installed? Please advise.
Aug 19, 2020
The most likely cause is the student is not logged into their provided edu account and logged in / not logging into Teams and using the join link anonymously. They must make sure they use the client and or log in to the proper account when joining the meeting.
The guest restriction usually happens when the meeting is a channel meeting, which means you must be authenticated using a tenant account in order to chat.
If you want to make your meetings less restrictive when it comes to joining you would want to not assign the meeting to a channel when creating it then guests / any user with the link can join and chat, but this does make it less secure obviously.
The guest restriction usually happens when the meeting is a channel meeting, which means you must be authenticated using a tenant account in order to chat.
If you want to make your meetings less restrictive when it comes to joining you would want to not assign the meeting to a channel when creating it then guests / any user with the link can join and chat, but this does make it less secure obviously.
- MsJenFLAug 19, 2020Copper ContributorThanks, the instructor sends the same link to all classmates. My child always starts with the school issued logins, then follows instructor page and clicks a link. Sounds simple right? But some students show as guest and others show as student which is frustrating. Day 1 of elearning 😩
- Aug 19, 2020If they are showing as "Guest" then the accounts they use to login are somehow invited into your tenant as a guest at some point. When they click meeting links, they might be already logged into one of these guest accounts at the time and using browser join. Without having access to your AD I couldn't know for sure, but my gut tells me they have duplicate accounts in your system somehow it's picking them up as guest with the other logins. The best way to make sure they are joining properly is have them use their calendar tab inside Teams itself and join the meeting there instead of using the links in E-mail that will push them to the browser where things can get dicey.