No Caller ID information on voicemails

Teams Windows desktop client - Incoming calls DO display Caller ID information, but voicemails only display the number. My users swear that voicemails used to have the caller's name, but now only show the number so it is difficult for them to discern who the call is from.

The Teams mobile app DOES show Caller ID information on each voicemail. It seems like a huge omission for this to be missing on the desktop client.