Forum Discussion

Brass Contributor

Oct 21, 2023

Solved

New Teams - Backgrounds Folder

Recently, Microsoft released the new version of Teams for businesses, allowing the option to move end users to the new version or keep them on classic mode. However, one thing we've noticed is th...

GabrielFranco
Oct 23, 2023
Suleman_Yakubu

This folder is used by the older version of Teams, and the folder you mentioned is the same one I talked about - %appdata%\Microsoft\Teams.

The new Teams version has moved this folder, and while searching on my device, I found the images at %LOCALAPPDATA%\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\Backgrounds\Uploads."

Tks!

aalsop

Copper Contributor

Jul 30, 2024

I have located the ROOT folder there - but there was no Backgrounds\Uploads folder. I tried creating the path and adding the jpg - but it still never showed in the background selections.

Any other ideas?

Thanks!

Dean_DNE

Copper Contributor

Oct 16, 2024

aalsop These folders for new teams were missing until I connected my camera, did a test call and selected an animated theme (whilst on the test call). Now the folders have been created by Teams.

aalsop
Copper Contributor
Mar 13, 2025
Tried all that - still no luck. My last icon is where the ADD+ button should be and there is an extra icon space at the bottom of that column. Very strange .... and annoying. I even changed the name. Still nothing.
aalsop
Copper Contributor
Oct 16, 2024
Dean_DNE - Interesting. I will give that try when I have the chance. Thanks!

--- Adam