Forum Discussion
New options for Teams troubleshooting (Enable logging for meeting diagnostics)?
Hi,
Anybody have ideas how the following new configuration can be used?
At least I could not found any new log files arrived, and existing files in my mind did not contains any new information.
Scott_Francis Petri-X ChristianBergstrom and all: I asked the PMs about this and they sent me to this document: https://docs.microsoft.com/en-us/MicrosoftTeams/log-files?branch=v-lanac-logging
11 Replies
Petri-X - agreed. Would like to see what enhancements came with this (if any).
It's almost as if the feature is giving the user to disable logging. So, maybe Teams was always logging and now users can turn it off?
Not a lot of context with this update.
Scott_Francis , it doesn't seem to be an option for clients in GCC; There is no checkbox to enable logging there.
None of the documentation confirms this, though.Hi, Teams support here. This option must be enabled in order to collect media logs. Media logs are used to diagnose problems during meetings, usually quality related
Scott_Francis Petri-X ChristianBergstrom and all: I asked the PMs about this and they sent me to this document: https://docs.microsoft.com/en-us/MicrosoftTeams/log-files?branch=v-lanac-logging
- Thank you for reaching out, but it was updated 09/25/2017 so the PM’s are being lazy 😉 I’ve previously pushed for this page to be updated but still nothing new.
Thank you for your response, but that was what I did not looking for. As that is a desktop log and does not contains either any extra details.
Here is a link for Teams' logs: Use log files in troubleshooting Microsoft Teams
Question is still, what extra this configuration can offer?
Petri-X Hey, can't seem to find any official documentation about it either. Will let you know if I stumble across something.
