Forum Discussion
New options for Teams troubleshooting (Enable logging for meeting diagnostics)?
- Sep 18, 2020
Scott_Francis Petri-X ChristianBergstrom and all: I asked the PMs about this and they sent me to this document: https://docs.microsoft.com/en-us/MicrosoftTeams/log-files?branch=v-lanac-logging
Scott_Francis Petri-X ChristianBergstrom and all: I asked the PMs about this and they sent me to this document: https://docs.microsoft.com/en-us/MicrosoftTeams/log-files?branch=v-lanac-logging
- Petri-XSep 20, 2020Bronze Contributor
Looks like they have updated that page in this week. Following section is the new section:
But I still hate this statement:
"They are required for support cases only upon request and can only be inspected by Microsoft."
Hard to believe that they are not willing to share the tool to convert the logs files to text. The logs seems to be written in ULOG format, so why we need to write our own tools to open them? How great it would be if they announce a tool in MSIgnite? 😄
- ChristianBergstromSep 20, 2020Silver ContributorAh.. look at that, I didn’t read the doc as I’ve been there before and only looked at the date. Thanks Petri and my apologies then ThereseSolimeno 😉