Forum Discussion
aikkurthi
Sep 27, 2022Copper Contributor
MS TEAMS - Chat History during 'CONFERENCE'
Background: We have integrated MS TEAMS into the ServiceNow platform for the Major Incident Module in our organization. This initiates an MS TEAMS conference call from the ServiceNow Major Incident ...
StevenC365
Sep 28, 2022MVP
aikkurthi That's how meeting chat is supposed to work for a standalone meeting.
A better option would be to use a channel or shared channel for the major incident comms, then a channel meeting. Your code would need to create the new channel.
- Lucy4mEarthNov 28, 2022Copper ContributorI found my answer.
Thank you for your reply - Lucy4mEarthSep 28, 2022Copper ContributorIs this the way Teams will replace other remote assistance apps?
Where can I get more into on this?
Will it be "Teams For TA?" or what is the proper name?
Thank you for taking the time to reply.- aikkurthiSep 29, 2022Copper ContributorI honestly have no idea what you were talking about.
- StevenC365Sep 29, 2022MVP
Lucy4mEarth I don't understand your questions.