Forum Discussion
Microsoft Teams interupting calls & cutting off mid conversation
Hi Guys & Girls, My work colleague and I use Microsoft teams daily 30-40 times a day in calls and long meetings between each other. The phonecall drops out 95% of the time on one end or the ...
Hi Mate,
Im on a wired connection and its happening on windows and ios and android, no matter what the combo is. Its dropping out almost always. I have tried to connect again to another network and no luck
Im on a wired connection and its happening on windows and ios and android, no matter what the combo is. Its dropping out almost always. I have tried to connect again to another network and no luck
pedro_salvador_gomes
Microsoft
MicrosoftSo you have tried in other network but still issue continues that's right? Can I ask you where are you based? EMEA?
To be honest I think in this particular situation the LOGS will help a lot. If you could clean your MS Teams cache and then repro the issue again, extracting the MS Teams logs (at least for now, in the future maybe Wireshark and Fiddler may be needed too) I can try to take a look. Along with the MS Teams logs, an exact time stamp of the issue would be great!
To be honest I think in this particular situation the LOGS will help a lot. If you could clean your MS Teams cache and then repro the issue again, extracting the MS Teams logs (at least for now, in the future maybe Wireshark and Fiddler may be needed too) I can try to take a look. Along with the MS Teams logs, an exact time stamp of the issue would be great!
- To be clear, Ill get some logs for you!
- pedro_salvador_gomesI will wait for the logs then !
pedro_salvador_gomes Hi Mate
Thanks for your reply
Iam currently based in Romania and my colleague is based in Aussie
We have not had any issues for 2-3 years up until say june.
I have some logs for you
THank you for your help. youre helping us out alot here
