Forum Discussion

Copper Contributor

Oct 01, 2020

Solved

Microsoft Teams Common Area Phone - sign in options

We have about 100 CAP phones in a Skype on-prem environment that we're looking to migrate to Teams. Our current 3pip phones are not CAP-compatible so we either have to upgrade to Teams-native phones ...

RealTime_M365
Oct 02, 2020
Hi WisMoto

The Common Area Phones in Microsoft Teams are again associated with the Common Area License which provides you with the Login Interface on the Microsoft Teams Native Device or on the 3PIP Phones.

Can you let you me know which model of 3PIP Phones you are using currently so that I can help you if they would be compatible with Microsoft Teams?

Below is the Article Talking about the Activation of the CAP
https://docs.microsoft.com/en-us/microsoftteams/set-up-common-area-phones
http://blog.schertz.name/2020/04/common-area-phones-in-microsoft-teams/

With Regards,
Satish U

RealTime_M365

MVP

Oct 02, 2020

Hi WisMoto

The Common Area Phones in Microsoft Teams are again associated with the Common Area License which provides you with the Login Interface on the Microsoft Teams Native Device or on the 3PIP Phones.

Can you let you me know which model of 3PIP Phones you are using currently so that I can help you if they would be compatible with Microsoft Teams?

Below is the Article Talking about the Activation of the CAP

https://docs.microsoft.com/en-us/microsoftteams/set-up-common-area-phones

http://blog.schertz.name/2020/04/common-area-phones-in-microsoft-teams/

With Regards,

Satish U