Forum Discussion
Microsoft Teams Chat Files Folder missing
Hi there,
In my org's installation, files that are shared in a chat are stored in the personal OneDrive folder "Microsoft Teams Chat Files". However, at another org there is no folder like that. How come the folder is missing? I have tried to figure it out, but haven't found anything (probably searched for the wrong thing...). Is it a different installation, mode or configuration?
I'd be happy if someone could enlighten me. 🙂 Thanx!
TonyRedmond, I finally had the chance to talk to the other org. We created a new document and shared it in a private chat. It did not appear in the "Teams Chat Files Folder", the original was shared instead.
There was a misconception about how files are shared that are already stored in OneDrive. If you share a local file or a file stored in SPO it will be copied to the Teams Chat Files Folder and the original remains untouched in its place. But if you share a file from your OneDrive it will just be shared with the participants without being copied to the given folder.
I guess that's it.
Thank you all for helping and testing!
Christina de Vries I created a new user, started a Teams conversation (personal chat), and uploaded a file. The file was uploaded to the Microsoft Teams Chat Files folder. Don't know what's going on with the other org... Maybe worthwhile having Microsoft support check things out?
- Christina de VriesCopper Contributor
TonyRedmond, I finally had the chance to talk to the other org. We created a new document and shared it in a private chat. It did not appear in the "Teams Chat Files Folder", the original was shared instead.
There was a misconception about how files are shared that are already stored in OneDrive. If you share a local file or a file stored in SPO it will be copied to the Teams Chat Files Folder and the original remains untouched in its place. But if you share a file from your OneDrive it will just be shared with the participants without being copied to the given folder.
I guess that's it.
Thank you all for helping and testing!
- Yep! Thats how it works!!
See my blog Post for more details also:
https://deltingercom.wordpress.com/2019/06/13/teams-chat-file-sharing-demystified/
- Hi! Its only stored with the person sharing the file! Are you sure you have looked at people that have actually shared a file in a private chat? And not just someone that have been shared with? The folder will get created once this happens
- Christina de VriesCopper Contributor
Hey Adam, yes. But I will check once again as I myself still cannot believe it's not there. 😄
- Just start a chat with anybody and share a file from the chat! Check your Onedrive after this! Make sure it’ll it’s your corporate Onedrive account, in case you have a personal etc..