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Christina de Vries's avatar
Christina de Vries
Copper Contributor
Sep 23, 2019
Solved

Microsoft Teams Chat Files Folder missing

Hi there,   In my org's installation, files that are shared in a chat are stored in the personal OneDrive folder "Microsoft Teams Chat Files". However, at another org there is no folder like that. ...
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  • Christina de Vries's avatar
    Christina de Vries
    Oct 21, 2019

    TonyRedmond, I finally had the chance to talk to the other org. We created a new document and shared it in a private chat. It did not appear in the "Teams Chat Files Folder", the original was shared instead.

    There was a misconception about how files are shared that are already stored in OneDrive. If you share a local file or a file stored in SPO it will be copied to the Teams Chat Files Folder and the original remains untouched in its place. But if you share a file from your OneDrive it will just be shared with the participants without being copied to the given folder.

    I guess that's it.

     

    Thank you all for helping and testing!

Christina de Vries's avatar
Christina de Vries
Copper Contributor
Oct 21, 2019

TonyRedmond, I finally had the chance to talk to the other org. We created a new document and shared it in a private chat. It did not appear in the "Teams Chat Files Folder", the original was shared instead.

There was a misconception about how files are shared that are already stored in OneDrive. If you share a local file or a file stored in SPO it will be copied to the Teams Chat Files Folder and the original remains untouched in its place. But if you share a file from your OneDrive it will just be shared with the participants without being copied to the given folder.

I guess that's it.

 

Thank you all for helping and testing!

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