Forum Discussion
Microsoft Teams - Shifts not displaying correctly in Mobile App
Our team uses the 'shifts' feature on a monthly basis. All of our shifts are assigned, and created using Eastern Standard Time. The majority of our Teams users have Teams App download on their person...
We are also having difficulty with the Shifts app in Teams on mobile. Open shifts aren't populating properly, old open shifts are hanging around, new open shifts aren't being displayed (they show up on the desktop just fine). Leaving out personal devices, many of our employees have company provided iPads that are fully updated (iPadOS 17.1.1 with Teams 5.20.2 currently installed and 5.21.1 just being released yesterday and beginning rollout now) and managed. They also have cellular data so they can be online 24x7 in addition to WiFi. When this happens the only successful option we've found so far is to log out of Teams and log back in. Refreshing Shifts, closing the app, etc. have not worked. Any recommendations / solutions would be greatly appreciated.