Forum Discussion
Microsoft Team Reporting and Meaningful Data.
Hi Experts, We had opted Microsoft Team last year for all Daily Executives meetings (Morning and Evening). Somewhere our executives are not 100 % satisfied with the quality of service of the ...
Hi,
You should look into the Call Quality Dashboard, that is a good tool to use for reports like this. CQD stores quality information about calls and meetings for a longer period and you get reports from CQD based on that data.
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
I think that the easiest way to create reports is to use Power BI that connects to CQD. Microsoft also provides some Power BI reports for CQD that you can start with.
https://docs.microsoft.com/en-us/microsoftteams/cqd-power-bi-query-templates
You should look into the Call Quality Dashboard, that is a good tool to use for reports like this. CQD stores quality information about calls and meetings for a longer period and you get reports from CQD based on that data.
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
I think that the easiest way to create reports is to use Power BI that connects to CQD. Microsoft also provides some Power BI reports for CQD that you can start with.
https://docs.microsoft.com/en-us/microsoftteams/cqd-power-bi-query-templates
- Call Quality Dashboard is a very lengthy and briefly explain based tool especially with charts and org-wise quality however I feel that in my case call analytics is the best tool that gives me insights for troubleshooting.
can we export / or get call analystics data on excel to data in some numbers based and we can apply filter based on our requirement.- No, no export possible from Call Analytics in TAC.
Thanks for the update.
Can you please let me known what are trigger points/factors in terms of bad network performance for Microsoft Team call analytics
