Forum Discussion
Looking for new messages
There is a significant delay between me sending receiving messages in teams today and them showing up in my chat window. When I send and receive messages, they show up on my phone app and on the chat pane on the Left side of my screen, but not in the main chat window with the individual I'm chatting with. This only seems to be the case with one person. Doesn't anyone have any idea why this is
12 Replies
CBach2014 , an admin at my org pointed me to a solution that worked for me.
One line of powershell sourced from the following url:
Get-ChildItem "C:\Users\*\AppData\Roaming\Microsoft\Teams\*" -directory | Where name -in ('application cache','blob storage','databases','GPUcache','IndexedDB','Local Storage','tmp') | ForEach{Remove-Item $_.FullName -Recurse -Force -WhatIf}Exit Teams and log in again.
Mark Potter
This worked for me, thank you.
I'm having this same issue, too. I've added a bug to Microsoft Teams uservoice for this, please upvote if you're having this issue. https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/40625032-looking-for-new-messages
CBach2014 We are having similar issues in our tenant, across users. Has anyone had luck resolving this? We see the issue in both the desktop app and the browser. The only work around we have found is to open the chat in a pop out window.
rohanggupta For what it's worth, I rebooted my computer and let some updates go through and the issue seemed to resolve it self. I couldn't tell you what the system updates were but it has helped.
- A co-worker and I are having the same issue. No clue what is going on. I've logged on and off multiple times to see if it would fix itself.
