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I can't acess a recording
Everytime I try to see the recording my browser tells me 404 NOT FOUND. Going on the archives also doesn't help, I copy the link, paste it on my browser, and it doesn't work.
- Hi, just reach out to your IT support and explain the issue. The admin can then troubleshoot for you. From what you have described I don't think you can solve this on your own.
- Would you mind providing some additional details please, such as are you the only one with issues, has it previously worked, is this a channel meeting recording or a personal meeting recording, are you the organizer etc.
- I'm not the only one with issues, my classmates also haven't been able to watch/download the recording. It's a channel meeting, and no, I'm not the organizer.
When I click the recording and my browser opens another tab, the tab doesn't work, it either tells me that error 404 thing or "The webpage at *link* might be temporarily down or it may have been moved permanently to a new address".
I know that at one point in the meeting the internet connection was really slow so teams started buffering, so maybe that affected the recording.
I also wasn't the one recording, a friend was.- Now that was a better description 🙂 It sounds to me as some kind of service degradation. You should check with the meeting recording starter if the issue is the same for him/her. If so I suggest you reach out the IT admin, you can refer to this article for troubleshooting https://techcommunity.microsoft.com/t5/microsoft-teams-support/new-diagnostic-missing-teams-meeting-recording/ba-p/2302005
