Forum Discussion
woelki
Mar 31, 2020Iron Contributor
External Access - lookup not working
Hi there, we are just helping a customer of us to get started with Teams. Unfortunately the Teams users are not able to contact external recipients. So if you are typing john.taylor@contoso.com t...
Mar 31, 2020
Hi,
I assume you have verified that external sharing is properly set up at the tenant level (not only Teams). This happened to a customer of mine and the problem was that external sharing was disabled at the tenant level.
- woelkiMar 31, 2020Iron Contributor
jcgonzalezmartin
I will check this again. But to be exactly... like usual for Microsoft there are round about 5 locations for external sharing. Which settings would be the relevant ones?