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BryanFagan's avatar
BryanFagan
Copper Contributor
Jun 05, 2020

Determine Account to use for Meeting

Within my company we have at least two teams accounts (account A and account B).  Basically account A is a subset of account B.  When I create a meeting in either accounts, the meeting invite does not specify the account or location of the meeting (account A or account B).  So if people try to join the meeting in account B, but the meeting was scheduled with account A then they will not be able to join (they just sit in the lobby waiting for the host to arrive).  Is there an easy way to notify people if they are joining a meeting on the wrong account?  

 

The only solution I've found for this is to use the desktop application for account A and the browser for account B.  Then I just have to login to both "locations" to see where the meeting is located.  

2 Replies

  • breakfix_ninja's avatar
    breakfix_ninja
    Copper Contributor

    BryanFagan - can you give more context to why you need to have multiple accounts in one tenant and how your normal meeting workflows goes?

     

    I'd usually resort to using channels\teams to manage facets of my different roles as far as conducting reoccurring meet ups:

    https://support.microsoft.com/en-us/office/tip-meet-in-a-channel-519ad2a0-9b74-49bb-97ee-0d4c4494a7c5?ui=en-us&rs=en-us&ad=us

     

     

    Furthermore, the workaround you have seems to be the viable for now as...

     

    Using multiple accounts in one Teams client is still a limitation:

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17750851-i-want-to-use-multiple-teams-accounts-at-the-same

     

    Also found hacks that you can try in the meantime:

    https://www.allabout365.com/2017/09/multiple-teams-accounts/

     

    I hope this helps.

     

    Polite as usual,

    BFN

     

     

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    • BryanFagan's avatar
      BryanFagan
      Copper Contributor
      Spoiler
      Hi breakfix_ninja , thanks for helping me out with this.  So our organization uses two different accounts based on different e-mails.  The reason for the different account is security.  One account is more secure than the other.  

      The best example I can give is when I create a meeting, regardless of account I use, the invitation looks the same (i.e. "Join Microsoft Teams Meeting").  Inside the description and meeting location I'll type the account people should use but I would like to say "Join [account] Microsoft Teams Meeting". The problem we have run into is if the meeting is located within account A, if you join via account B you will essentially sit in the lobby and never know you are trying to connect with the wrong account.  

      I also know my organization likes to make things more complicated.  Once Microsoft rolls out the desktop ability to easily switch between accounts this will be a lot easier.  

      Not sure if that makes sense.  

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