Forum Discussion
Chat in Teams doesn't pop up to the top of the chat list when the meeting starts/ends
Hello Everyone,
Could you please help me with the following issue?
I've set up a series of meetings, but the chat after the meeting is not created. And it's not available when I start searching for the chat via Teams Search.
I've tried to set up the meeting 2 times, but the issue remains.
Thank you
UPDATE: When I signed out and then signed in I was able to find the meeting chat via Teams Search, but then when I closed the chat I'm unable to find it via Teams Search once again.
- Hi, try also and sign out of Teams from top right corner (not only restart) as that will clear some cache. Other than that you have the chat settings in your "Meeting options" and this is a detailed article as how "Chat in a Teams meeting" works that might explain things further https://support.microsoft.com/en-us/office/chat-in-a-teams-meeting-64e2cb91-8a11-4781-94ea-fbb23f2b922f
Hi, thank you for your advice.
Actually, I've signed out and then signed in, now I can see the meeting chat but at the bottom of the list of all chats that I have.
Same for other meeting attendees - they don't see the chat at the top of their list of available chats, but for the rest of the meetings, the chat is brought up in the list after each meeting.
- I would probably just pin the chat then (select the ... next to it and "Pin").
- If someone actually chats in the chat it should move it to the top no? I always found it easier to just go to the meeting in the calendar and click the chat tab there, or the hove card "chat with participants" and it'll take you to that meeting chat.
- That’s what I thought too Chris. Because that’s how it works. But no, not even when active in the chat.
HannaS600 The meeting chats do not lift to the top of the chat list. Any normal chats roll up on every update into view. Meeting chats do not for some unknown reason. This only happens on my android teams version, does not happen in IOS. If you see an unread notification you have to scroll down through your list to find the meeting chat, it is there just normally down the list. I have restarted app, device multipke times, just the way it works. Also find that other functions stop working if i dont restart the app. The meeting chat sticking is consistent though.
