Forum Discussion
HannaS600
Nov 26, 2021Copper Contributor
Chat in Teams doesn't pop up to the top of the chat list when the meeting starts/ends
Hello Everyone, Could you please help me with the following issue? I've set up a series of meetings, but the chat after the meeting is not created. And it's not available when I start searching for...
Nov 26, 2021
Hi, try also and sign out of Teams from top right corner (not only restart) as that will clear some cache. Other than that you have the chat settings in your "Meeting options" and this is a detailed article as how "Chat in a Teams meeting" works that might explain things further https://support.microsoft.com/en-us/office/chat-in-a-teams-meeting-64e2cb91-8a11-4781-94ea-fbb23f2b922f
- HannaS600Nov 26, 2021Copper Contributor
Hi, thank you for your advice.
Actually, I've signed out and then signed in, now I can see the meeting chat but at the bottom of the list of all chats that I have.
Same for other meeting attendees - they don't see the chat at the top of their list of available chats, but for the rest of the meetings, the chat is brought up in the list after each meeting.
- Nov 26, 2021I would probably just pin the chat then (select the ... next to it and "Pin").
- HannaS600Nov 26, 2021Copper ContributorThe major problem, that I cannot ask 25+ attendees to do the same thing 🙂
Some of them will be using the old chat, the rest ones - the new pinned one.
This is the problem and I've been struggling with this for 4 weeks, trying different settings, rescheduling meetings, etc.