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JamesBoucher's avatar
JamesBoucher
Copper Contributor
Sep 28, 2020
Solved

Cannot Adjust Audio Conferencing Settings Per User

Hello,   Recently for my organization we needed to add an Audio Conferencing license for one of our users because a phone number would not show when he created email invites for team meetings. I as...
Administrator
How-to
microsoft teams
Settings
User Interface
ChrisHoardMVP's avatar
ChrisHoardMVP
MVP
Sep 29, 2020
Hi JamesBoucher

This should be done automatically simply by applying the AC licence. The bridge will assign the same number to all users who have the AC licence unless you customise the bridge and assign different bridge numbers to users. Most organisations find it simpler to manage to just use one.

After a few hours of applying the AC licence, have the user sign out of Teams completely, close Teams and Outlook, then log back into Teams and then into Outlook, go to Calendar in Outlook and then select Teams Meeting. It ought to display there

Let me know how you get on

Best, Chris
JamesBoucher's avatar
JamesBoucher
Copper Contributor
Sep 29, 2020

ChrisHoardMVP Hey Chris, the settings showed up under the user with the AC license yesterday where I can see that the toll number was assigned specifically to his account, so I know that its there. I had the user send a test meeting and still no number is showing up in the invite.