Forum Discussion

Copper Contributor

Mar 31, 2020

Solved

Camera does not work on microsoft teams only

Hi guys! My camera never works on the app. In any other applications my camera works normally (e.g.: camera app, Firefox browser, whereby, zoom, etc). Is there someone with this problem? I've tri...

yourHighness
Apr 09, 2020
wallybhI had the same issue in Windows build 19592 (insider preview). Just got an update today to version 19603 and voila - Teams is able to activate the cameras again!

Dodge205

Copper Contributor

Jun 08, 2021

I discovered that it was Teams 1.4 that was failing to use my camera.
I uninstalled 1.4 and installed 1.3 and everything worked fine again.
Then some time later, teams updates itself to 1.4 (and there doesn't seem to be any way of disabling this), and the camera stops working again.
So I uninstall 1.4 and install 1.3 and it's good for maybe a week before I have to go through the process over again.

The camera drivers on my PC are Microsoft's own USB Camera drivers as the manufacturer doesn't provide any of their own.

Dodge205

Copper Contributor

Dec 20, 2021

I discovered that you CAN bypass the update process. The shortcut to Teams actually runs
Update.exe -processStart "Teams.exe"
Create a new shortcut to Teams.exe instead use that. Then the update process never happens.
By doing this I'm stuck on the old Teams 1.3, and I'm sure they'll withdraw support for it eventually, but it works for the time being.