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wallybh's avatar
wallybh
Copper Contributor
Mar 31, 2020
Solved

Camera does not work on microsoft teams only

Hi guys!   My camera never works on the app. In any other applications my camera works normally (e.g.: camera app, Firefox browser, whereby, zoom, etc). Is there someone with this problem? I've tri...
developer
meetings
microsoft teams
Settings
User Interface
  • yourHighness's avatar
    yourHighness
    Apr 09, 2020

    wallybhI had the same issue in Windows build 19592 (insider preview). Just got an update today to version 19603 and voila - Teams is able to activate the cameras again!

DavidM2357's avatar
DavidM2357
Copper Contributor
Apr 04, 2020

I tried the same experiment with my on-board camera and a USB camera.  I found that the cameras worked with all other apps, including camera and Skype, but didn't work the Teams app.

 

The Teams web-site did allow me to use video.  Also, I switched to another computer, and the same USB camera worked.  This is very odd.  One small note:  I am using an Insider Preview on the machine that the app is showing the "black preview".

 

DrDaveMGP's avatar
DrDaveMGP
Copper Contributor
Apr 04, 2020

I too I'm using Insider preview Build 19592 and I think that's where it started but I cannot go back a build. I looked at my other laptop that is on build 19587 and the camera is working fine in Teams /testcall. Could draw a conclusion that it is an insider preview build issue but need others in this group to confirm if they are using IPB 19592.

 

DavidM2357 

  • DrDaveMGP's avatar
    DrDaveMGP
    Copper Contributor
    Apr 14, 2020

    Sorry for the late replay. All is working fine now that I am on Insider Preview Build 19603.

    Llooks like it was an Inside Preview issue.

     

    DrDaveMGP 

  • Brillyints's avatar
    Brillyints
    Copper Contributor
    Apr 04, 2020
    Confirmed 19592 user here.

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