Forum Discussion
Camera does not work on microsoft teams only
wallybhI had the same issue in Windows build 19592 (insider preview). Just got an update today to version 19603 and voila - Teams is able to activate the cameras again!
I have this problem as well. The camera itself works with the Camera app. Teams doesn't appear to attempt to initialize the camera, as its light doesn't turn on but Teams just shows a black preview. This is with the built-in camera, but It behaves the exact same way with an external (USB) camera.
I tried the same experiment with my on-board camera and a USB camera. I found that the cameras worked with all other apps, including camera and Skype, but didn't work the Teams app.
The Teams web-site did allow me to use video. Also, I switched to another computer, and the same USB camera worked. This is very odd. One small note: I am using an Insider Preview on the machine that the app is showing the "black preview".
I too I'm using Insider preview Build 19592 and I think that's where it started but I cannot go back a build. I looked at my other laptop that is on build 19587 and the camera is working fine in Teams /testcall. Could draw a conclusion that it is an insider preview build issue but need others in this group to confirm if they are using IPB 19592.
- Confirmed 19592 user here.
Brillyints 19592 as well.
